Regtech & Legal

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Allstate: BCG Partner Harnesses Gen AI to Transform CX

Allstate and BCG are harnessing Gen AI via a new model to better understand customer needs and improve overall experiences within the insurance sector

Featured

Allstate: BCG Partner Harnesses Gen AI to Transform CX

Allstate and BCG are harnessing Gen AI via a new model to better understand customer needs and improve overall experiences within the insurance sector

How Telematics is Steering the Future of Insurance

CGI: Digital Business and Technology Strategy in Insurance

InsurTech LIVE 2023: Prudential’s Niki Kouri-Maglaras

InsurTech LIVE 2023: The future of AI with Meeri Savolainen

FINTECH LIVE EXCLUSIVE VIDEO: FINEOS on the power of data

How Telematics is Steering the Future of Insurance

CGI: Digital Business and Technology Strategy in Insurance

Articles

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Climate and cyber risk among consumers' top concerns – AXA

Climate risk, cybersecurity and pandemics are some of the top challenges cited by everyday consumers, according to AXA's latest Future Risks Report

AI in insurtech: Evolving the customer experience

In this roundtable, we look at ways AI is evolving insurtech consumer experiences, from chatbot upgrades to embedded offerings, claims and quote generation

Earth observation and imaging in insurance underwriting

With a rising number of satellites in orbit, we ask how earth observation technologies are changing the way insurers spot and enumerate risk

FICO: A career in data analytics – understanding CX

Integrating AI into insurance with Capgemini’s Elias Ghanem

Starpeak’s Julian Hucks: Improving customer service with AI

Indonesia's telemedicine startup Good Doctor gets $10m

Authentic gets $5m to help SaaS firms use captive insurance

Growing number of cyber attacks 'cause for concern' – RPC

AI in insurtech: Evolving the customer experience

In this roundtable, we look at ways AI is evolving insurtech consumer experiences, from chatbot upgrades to embedded offerings, claims and quote generation

Climate and cyber risk among consumers' top concerns – AXA

Climate risk, cybersecurity and pandemics are some of the top challenges cited by everyday consumers, according to AXA's latest Future Risks Report

FICO: A career in data analytics – understanding CX

We speak with Louise Lunn, VP of Global Analytics Delivery at FICO, on her career in data analytics, and the lessons incumbents can take in managing CX

Integrating AI into insurance with Capgemini’s Elias Ghanem

Elias Ghanem from Capgemini explains how AI and machine learning tools are being integrated into the insurance sector and how they can benefit customers

Top 10 community engagement platforms in insurance

These are the Top 10 community engagement platforms helping insurance industry stakeholders to drive customer satisfaction, engagement, and retention

Top 10 telematic insurance providers in the US in 2023

Telematics technology is transforming the auto insurance industry - and has been adopted by many traditional providers.

Videos

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InsurTech LIVE 2023: Embracing tech with Frederik Bisbjerg

InsurTech LIVE Virtual featured a keynote from former Chief Transformation Officer of AXA, Frederik Bisbjerg, on how businesses can embrace insurtech

Technology & AI

The power of community in driving digital evolution

Digital Strategy

VitalityHealth: Telehealth in a digitised world

Digital Strategy

Gary Ho on Digital Transformation as CTO at AXA HK and Macau