INSHUR Taps Diesta for Payment Automation Platform
INSHUR has selected Diesta to automate its payment operations as the on-demand economy insurer prepares for its next growth phase.
The partnership will see INSHUR implement Diesta's reconciliation and distribution platform across multiple business lines and geographies.
The collaboration addresses operational challenges that have historically affected insurance payment processing.
INSHUR, which provides embedded insurance solutions for digital platforms including Uber and Amazon, will use Diesta's technology to automate reconciliation processes and streamline settlement operations.
Platform integration targets operational efficiency
The Diesta platform will handle ledger reporting functions across INSHUR's operations. The technology aims to reduce manual processes that currently characterise premium settlement workflows in the insurance sector.
INSHUR operates in European and North American markets, providing coverage for drivers working on digital platforms.
The company has maintained partnerships with major platform providers since its founding in 2016, with offices spanning the United States, United Kingdom and Netherlands.
The payment automation partnership reflects broader industry trends towards digitisation of back-office operations.
Insurance companies have increasingly sought technology solutions to address legacy settlement processes that rely on manual intervention.
Technology addresses settlement bottlenecks
Diesta specialises in premium payment reconciliation for intermediated insurance businesses.
The company's platform targets the settlement delays and operational inefficiencies that affect brokers, underwriters and finance teams across the insurance value chain.
The fintech company emerged from a London accelerator programme and has focused specifically on premium payment processes.
Its technology addresses the allocation and flow of money within insurance ecosystems, where manual operations and extended settlement periods have created operational bottlenecks.
INSHUR's implementation of the Diesta platform will span multiple geographies where the company operates.
The insurer maintains preferred provider relationships with Uber in certain European and North American markets, requiring operational infrastructure that can handle cross-border payment complexities.
Chris Gray, Chief Technology Officer at INSHUR, says the partnership supports the company's infrastructure development goals.
"Partnering with Diesta supports our goal to deliver best-in-class operational infrastructure as we continue to transform insurance for the on-demand industry, which connects users with services in real-time and demands agility and immediacy," Chris says.
"The Diesta platform will enable greater automation, transparency, and efficiency for our teams and our partners."
Market expansion drives automation requirement
The partnership comes as INSHUR continues to expand its platform partnerships and geographical footprint.
The company's embedded insurance model requires integration capabilities that can accommodate the real-time demands of on-demand economy platforms.
Payment reconciliation becomes increasingly complex as insurance providers scale across multiple jurisdictions and partner relationships.
INSHUR's model involves providing coverage that adapts to driver behaviour and platform requirements, creating additional complexity in settlement processes.
The automation initiative reflects INSHUR's operational requirements as it supports drivers across livery and delivery sectors.
The company's products provide flexible coverage that adjusts based on driver activity, requiring backend systems capable of handling variable premium calculations and settlements.
Julian Schoemig, CEO and Co-founder of Diesta, says the partnership represents the company's focus on premium settlement optimisation. “We're thrilled that INSHUR has chosen Diesta as their payment operations partner,” Julian says.
“Optimising the premium settlement process is our obsession, and we're committed to delivering transformative solutions. We'll enjoy helping Chris and his team streamline operations, drive efficiency, and ultimately create a better experience for all participants across the value chain.”
