Insurtech Ondo forges partnership with Admiral Insurance

Ondo’s P&C leak detection solutions will be available through Admiral Home Insurance Platinum cover as the insurer seeks to tackle home flooding risks

UK-based insurtech Ondo has forged a partnership with Admiral Insurance to supply 20,000 smart devices to its home insurance Platinum cover customers. 

The move follows Ondo’s listing on the London Stock Exchange in March 2022, as part of the company’s strategy to be the leading provider of claims prevention technology for home insurers through the deployment of LeakBot.

Currently, the leak detection devices will be supplied to Admiral Home Insurance Platinum cover customers as part of a pilot project with one of the UK’s largest insurers. Over the next six months, Admiral Home Insurance will provide 20,000 customers on its top-tier cover with free LeakBot devices and free repairs from a LeakBot plumber. 

The trial with Admiral’s Platinum cover customer group will be used to scope out the opportunity for a wider rollout across Admiral’s customer base.

Ondo is an expanding insurtech

According to reports, Admiral has over 1.3 million home insurance customers in the UK and is a leading home insurance brand in new business, with an 11% growth in an acquisition last FY. 

LeakBot is Ondo’s proprietary device. Developed in 2015, the sensor-based technology can be self-installed by homeowners, who clip it onto their mains pipe and download an app that tracks air and water temperatures. 

A leak draws colder water from outside and creates a consistent drop in temperature. During the pilot Admiral’s Platinum customers will receive an alert from LeakBot to let them know there’s an issue, and a free visit by a LeakBot plumber to find and fix the leak. Water damage is the biggest single cause of home insurance claims, accounting for £1.8mn of payouts each day in the UK alone, according to the ABI.   

Last month LeakBot released independent research conducted by Consumer Intelligence which found that insurers save up to 70% in water damage claims by introducing LeakBot thanks to early detection of frequently hidden problems. 

Speaking about the latest move, Noel Summerfield, Head of Household at Admiral, said, “ At Admiral, we’re always striving for better for our customers, using innovation to offer new products and solutions to help customers look after their homes and belongings. Partnering with Ondo and LeakBot is testament to our investment in the very best household IoT innovation – helping to drastically reduce the major headache and costs that come with water damage through unexpected leaks.”

Craig Foster, CEO of Ondo InsurTech Plc, added, “We’re very pleased to be working with our first mass-market insurer in the UK. We now have the evidence that we can significantly reduce claims costs for insurers and we look forward to working with the team at Admiral to apply our proven model to a wider customer base.”


Featured Articles

Allianz Announces Partnership With Clearspeed

Emerging scams like moped fraud and shallow fakes pose new challenges to insurers, so more sophisticated detection systems are crucial

Milliman Arius: Reserve Analysis with an End-to-End Solution

Insurers face risks and errors with current reserve analysis methods – and Arius provides the answer

Allstate: BCG Partner Harnesses Gen AI to Transform CX

Allstate and BCG are harnessing Gen AI via a new model to better understand customer needs and improve overall experiences within the insurance sector

Comarch Diagnostic Point: Next Gen European Health Insurance


MoneyLIVE Summit 2024: Qover Talks Embedded Insurance


Ansel raises US$20m to combat financial healthcare barriers

Partner Ecosystems