What are Insurity and INFORCE Doing for Client Experience?

Insurity, a prominent provider of cloud-based software for insurance carriers, MGAs and brokers, has formalised a strategic partnership with boutique systems integration firm INFORCE. 

The collaboration aims to strengthen Insurity’s partner ecosystem by focusing on high-calibre delivery and the elevation of the client implementation experience.

As insurance organisations increasingly migrate to cloud-based environments, the success of these transitions often hinges on the quality of the integration.

This partnership signals a dedicated effort to pair technical software capabilities with disciplined, insurance-specific delivery teams.

Precision in modernisation

By aligning with INFORCE, Insurity aims to provide its customers with access to teams that possess both technical excellence and practical experience in navigating complex modernisation programmes.

“The quality of our partners is critical to the success our customers achieve,” says Jeff Weiner, AVP, System Integrator Alliance Partnerships at Insurity. 

“INFORCE stands out for their technical rigor, insurance fluency and no-nonsense approach to delivery. 

“They don’t just implement technology, they make it work in the real world. Partnering with INFORCE strengthens our ecosystem and gives customers another trusted path to successful implementations.”

​​​​​​​Brian MacKenzie, Founder and CEO of INFORCE, believes the synergy between the two firms is rooted in a shared philosophy regarding delivery quality. 

“This partnership makes sense on every level,” says Brian. 

“Insurity has built a powerful platform, and their commitment to implementation excellence aligns perfectly with how we operate. We’re selective about who we partner with, and Insurity shares our belief that implementation quality is not optional. It’s everything!”

By focusing on the “everything” moments in the project lifecycle, Brian suggests that the partnership will help eliminate the friction often found between software procurement and final go-live dates.

Taking a customer-forward approach 

For MGAs and carriers, the primary benefit of this alliance is the reduction of the margin for error during critical upgrades. The partnership is designed to ensure that the deployment of Insurity’s technology is handled by teams specifically built for speed and reliability.

Theresa Ramsey, VP of Sales at INFORCE, highlights how this collaboration directly impacts the end-user. 

“Our clients come to us when the work matters and the margin for error is small,” notes Theresa. 

“Partnering with Insurity allows us to bring together strong technology and elite implementation teams in a way that directly benefits carriers and MGAs. This is about delivering better outcomes, faster and setting a higher standard for what clients should expect from an implementation partner.”

The partnership between INFORCE and Insurity is effective immediately. Joint engagements are already in progress, focusing on long-term execution excellence and client success across the wider insurance technology landscape.