Nov 4, 2020

ThingCo AI device drives swifter auto claims at Policywise

Auto Insurance
Rhys Thomas
2 min
Insurtech’s telematics device Theo will rollout to policyholders for more transparent and swifter claims and underwriting
Insurtech’s telematics device Theo will rollout to policyholders for more transparent and swifter claims and underwriting...

Specialist insurer Policywise will begin offering a connected telematics device to increase the speed and accuracy of auto claims, in partnership with insurtech ThingCo.  

The black box-style product is developed by ThingCo. It is an AI-driven and voice-enabled device called Theo, compatible with all vehicles that have a windscreen. Its primary function is to collect real-time data in order to remove hurdles in the motor insurance claims process. 

The device can also provide immediate voice support for drivers and passengers in the case of an accident or road emergency.

How does it work?

  • In the event of a collision or other accident, Theo’s automated first notice of loss (FNLO) solution will kick in to provide driving data and voice recordings. 
  • The telematics data gives the insurer a clearer picture of the situation to speed up claims and provide a more transparent process all round for the customer. 
  • On the backend, Policywise will close the loop by leveraging ThingCo’s encrypted telematics platform to support underwriting and claims. 

New trend for telematics

Policywise hopes the device will open up telematics, primarily popular with younger drivers, to a wider customer base. 

“We can really make telematics appeal to a whole new audience at a cost that is a fraction of existing device solutions and at a time when people are looking for more personalised cover,” says Simon Jackson, CEO and founder of Policywise. 

A discreet, attractive form factor, plus ease of installation - a stumbling block for the wide adoption of many connected and IoT devices - makes the device an even more attractive proposition, Jackson says. 

Martin Williams, COO of ThingCo, believes we are at the beginning of a trend for wider adoption of car telematics devices: "Policywise is amongst a growing band of brokers switching on to next generation telematics to create greater engagement, expand their market and reduce claims loss ratios for their insurer partners."

Share article

Jun 17, 2021

Flock and Aioi Nissay Dowa reinvent fleet insurance

2 min
UK insurtech Flock and Aioi Nissay Dowa Insurance enter a partnership to change commercial fleet motor insurance is priced and distrubuted

UK-based insurtech Fock has announced today that it has entered a partnership with Asia’s largest insurance company, Aioi Nissay Dowa Insurance (AND-E) to “reinvent” commercial motor insurance for modern fleets. The two companies plan to change factors such as pricing and distribution. 

Flock and Aioi Nissay Dowa have worked together over the past six months, developing two connected motor fleet insurance products which are currently available to self-drive hire, own goods, courier, and tradesperson fleets across the UK.  

Part of the MS&AD Group, Aioi Nissay Dowa Insurance is one of Asia’s largest insurers, and the combination of its experience with Flock means that fleet managers can now access insurance tailored to their operations and designed to help improve safety over time.  

Commenting on today’s news, Flock’s CEO, Ed Leon Klinger, said: “We believe the insurers of the future won’t simply pay claims; they will also actively incentivise and enable motorists to drive more safely and reduce risk. Together with AND-E, we are excited to be pioneering this approach. The AND-E UK team shares our vision of combining insurance with cutting-edge technology to create a safer, smarter world. This is only the beginning and I believe together we have the potential to transform how the world thinks about motor insurance”.

Using Flock’s technology to save money

Flock’s technology is able to connect to vehicle telematics and analyse millions of data points to accurately price policies based on both the size and safety of each fleet. This allows customers to be rewarded with lower per-mile prices for safer driving. 

This announcement comes after the launch of Flock’s commercial motor division at the end of last year. The company says that since then, it has helped its initial customers achieve a saving of 25% over their previous insurance policy, as it begins to grow its large fleet insurance business. This includes the vehicle transportation firm, Engineius, Jaguar Land Rover’s ‘The Out’, and all-electric self-drive hire company, Elmo, all of which have signed up as customers.  

Chief Executive Officer of Aioi Nissay Dowa Insurance, Warren Hetz, said: “The motor insurance industry is at a crossroads as insurance, technology, and mobility converge, and this is creating a world of opportunities to improve road safety as well as deliver more tailored customer experiences. Our partnership with Flock heralds a new era in commercial insurance”. 

“By combining Flock’s cutting-edge technology with our significant underwriting expertise in connected vehicle technologies and insurance, along with our global distribution networks, we will be able to deliver an exceptional experience for fleets and their drivers”, he said.


Share article