Aug 28, 2020

Vertafore subsidiary Keal launches cloud-based P&C platform

Vertafore
Insurtech
Keal Technologies
Canada
William Girling
2 min
Vertafore subsidiary Keal Technologies has launched a new, cloud-based platform which could fulfil industry calls to modernise the industry
Keal Technology, a subsidiary of insurtech leader Vertafore, has launched the new Vertafore Canada Cloud platform and InsurLink solution...

Keal Technology, a subsidiary of insurtech leader Vertafore, has launched the new Vertafore Canada Cloud platform and InsurLink solution.

A suite of new tools will now be available to the Canadian insurance industry, ones which have been engineered to help drive greater customer value, provide a catalyst for sector modernisation and increase overall growth.

According to Dimitrios Argitis, General Manager and VP of Keal, the company’s innovative solutions can play a significant role in shaping the post-COVID-19 sector by equipping brokers for a different way of operating.

“By leveraging Vertafore’s global IT and product development capability, alongside our Canadian Center of Excellence, we’re able to help our customers achieve greater customer intimacy, which is table stakes in today’s ‘new normal.’ 

“And just as important, this enables them to optimise back-office business processes, which is essential as we all try to do more with less.”

Canada: exploring insurance innovation

The reception for Keal’s new platform, which has been specifically configured for the P&C market, has so far been positive; Jason Chambers, Manager at SurNet Insurance Group, considered the quantifiable operational difference to be “nothing short of amazing.”

“Compared to our old server, the increase in speed is like night and day, and we can use a variety of modern web browsers to launch the server. Not to mention, the look of the storefront is cleaner and there are more apps available. We couldn’t be happier with this new platform.”

Following on from Swiss Re’s comments this week that insurance can be a force for good in the pandemic-stricken economy, Keal’s announcement could be part of the impetus that fulfils that ‘call to arms’ in the Canadian market.

Other examples include Breathe Life’s successful Series A funding round, whose SaaS platform represents a step forward in the modernisation of carrier/producer/consumer relationship.

Guy LeBlanc, President and CEO of Investissement Québec (one of Breathe Life’s investors) commented, “In our current global context there is an increased need to develop digital services in all sectors and we’re convinced that this promising Montreal company will play an important role in bringing innovation to the insurance industry.”

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Jun 11, 2021

SLK Software: Optimising performance in the digital economy

SLKSoftware
AI
Automation
CNAInsurance
2 min
Recently featured in our profile of CNA Insurance, we take a closer look at how SLK Software is powering disruption in the digital era

Established in 2000 in Bengaluru, India, SLK Software recognises that fast-paced digital transformation is creating an unprecedentedly fertile period of opportunity for global businesses.

As such, with a firm belief in the power of simplification and automation to yield new and exciting experiences, the company has been challenging the status quo for over 20 years through an approach that is:

  • Relationship oriented
  • Strategically focused on a desired outcome
  • Reliant on automation tech

Believing in purposeful automation

SLK’s specialisation in automation tech is full spectrum: artificial intelligence (AI) and machine learning (ML), Computer Vision, Natural Language Processing (NLP), Robotic Process Automation (RPA), and more, are all part of its core competencies. 

Citing 90% productivity improvements, 30% business growth through better customer experiences, and up to 20x faster go-to-market capabilities, the reasons for its focus are clear.

The company currently serves the banking, financial services, insurance, retirement services, M&A, manufacturing, and supply chain sectors. Solutions offered include:

Accelerating workflow processes

In addition to these services, SLK offers three products/platforms: Avo Assist - RPA, Avo Assure - Test Automation, and Avo Discover - Process Discovery.

 

 

The latter is a tool specifically calibrated to enable business users an easy method for capturing document processes. This can occur across any application, with these individual tasks then seamlessly combined for both improved compliance and governance. 

Carol Castelloni, VP of Transformation at CNA Insurance, highlighted this as providing critical support in helping the company meet its business objectives:

“SLK’s Avo Discover tool accelerates how we can document workflow processes, measure impacts on enhancements, and identifies future automation opportunities.” Liberated from having to focus on these process-driven aspects of business, CNA Insurance has been able to refocus its attention on creative problem-solving instead.

Ultimately, this is the most important benefit that SLK brings: it optimises the back end so that clients can channel their energy towards what matters the most, customers.

Read more about SLK Software and CNA Insurance in the June 2021 edition of FinTech Magazine.

Pictured: SLK Software team (source)

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