Vertafore subsidiary Keal launches cloud-based P&C platform
A suite of new tools will now be available to the Canadian insurance industry, ones which have been engineered to help drive greater customer value, provide a catalyst for sector modernisation and increase overall growth.
According to Dimitrios Argitis, General Manager and VP of Keal, the company’s innovative solutions can play a significant role in shaping the post-COVID-19 sector by equipping brokers for a different way of operating.
“By leveraging Vertafore’s global IT and product development capability, alongside our Canadian Center of Excellence, we’re able to help our customers achieve greater customer intimacy, which is table stakes in today’s ‘new normal.’
“And just as important, this enables them to optimise back-office business processes, which is essential as we all try to do more with less.”
Canada: exploring insurance innovation
The reception for Keal’s new platform, which has been specifically configured for the P&C market, has so far been positive; Jason Chambers, Manager at , considered the quantifiable operational difference to be “nothing short of amazing.”
“Compared to our old server, the increase in speed is like night and day, and we can use a variety of modern web browsers to launch the server. Not to mention, the look of the storefront is cleaner and there are more apps available. We couldn’t be happier with this new platform.”
Guy LeBlanc, President and CEO of Investissement Québec (one of Breathe Life’s investors) commented, “In our current global context there is an increased need to develop digital services in all sectors and we’re convinced that this promising Montreal company will play an important role in bringing innovation to the insurance industry.”
SLK Software: Optimising performance in the digital economy
Established in 2000 in Bengaluru, India, SLK Software recognises that fast-paced digital transformation is creating an unprecedentedly fertile period of opportunity for global businesses.
As such, with a firm belief in the power of simplification and automation to yield new and exciting experiences, the company has been challenging the status quo for over 20 years through an approach that is:
- Relationship oriented
- Strategically focused on a desired outcome
- Reliant on automation tech
Believing in purposeful automation
SLK’s specialisation in automation tech is full spectrum: artificial intelligence (AI) and machine learning (ML), Computer Vision, Natural Language Processing (NLP), Robotic Process Automation (RPA), and more, are all part of its core competencies.
Citing 90% productivity improvements, 30% business growth through better customer experiences, and up to 20x faster go-to-market capabilities, the reasons for its focus are clear.
The company currently serves the banking, financial services, insurance, retirement services, M&A, manufacturing, and supply chain sectors. Solutions offered include:
- Intelligent Business Transformation
- Agile IT Automation
Accelerating workflow processes
The latter is a tool specifically calibrated to enable business users an easy method for capturing document processes. This can occur across any application, with these individual tasks then seamlessly combined for both improved compliance and governance.
Carol Castelloni, VP of Transformation at CNA Insurance, highlighted this as providing critical support in helping the company meet its business objectives:
“SLK’s Avo Discover tool accelerates how we can document workflow processes, measure impacts on enhancements, and identifies future automation opportunities.” Liberated from having to focus on these process-driven aspects of business, CNA Insurance has been able to refocus its attention on creative problem-solving instead.
Ultimately, this is the most important benefit that SLK brings: it optimises the back end so that clients can channel their energy towards what matters the most, customers.
Read more about SLK Software and CNA Insurance in the June 2021 edition of FinTech Magazine.
Pictured: SLK Software team (source)