bolttech secures its latest expansion through Three Ireland
Headquartered in Singapore, bolttech secured its 13th expansion less than in South Korea. Ireland, which is the company’s second European market (following Austria), presents a similar opportunity whereby Three’s SIM-only customers gain access to its innovative device switch programme ‘3PhoneSwap’.
A non-insurance-based scheme, 3PhoneSwap allows customers to switch their smartphone device for any reason twice a year, including changing the device model and/or colour. The two companies will also be joined by , whose CEO, Joe Parker, commended the unique proposition:
“This is a market first and brings flexibility and peace of mind to Three Ireland customers giving them the possibility to conveniently and quickly switch out their device for any reason.
“We are proud to achieve this new key milestone in our successful global collaboration with bolttech aiming to deliver a full suite of innovative digital insurance and device protection products for our customers’ benefit.”
Ireland: an exciting and innovative market
“The appetite for device protection continues to grow around the world, reflecting customers’ growing need to protect their digital lifestyles from disruption,” commented Rob Schimek, Group CEO at bolttech.
“Ireland is an exciting and innovative market for our business, and I’m pleased that our partnership with Three Ireland will allow us to bring customers new ways to protect the technology at the centre of their lives.”
David Ward, Head of New Products and Propositions at Three Ireland, added, “Keeping our customers connected is our priority at Three. We know how crucial mobile devices are and we’re pleased to partner with bolttech to introduce Ireland’s first mobile phone switch service to our customers.
“This convenient service is exclusively available to our SIM only customers both in-store and online; customers can sign-up conveniently from the comfort of their homes and get their swapped devices delivered to their location in just a few clicks.”
SLK Software: Optimising performance in the digital economy
Established in 2000 in Bengaluru, India, SLK Software recognises that fast-paced digital transformation is creating an unprecedentedly fertile period of opportunity for global businesses.
As such, with a firm belief in the power of simplification and automation to yield new and exciting experiences, the company has been challenging the status quo for over 20 years through an approach that is:
- Relationship oriented
- Strategically focused on a desired outcome
- Reliant on automation tech
Believing in purposeful automation
SLK’s specialisation in automation tech is full spectrum: artificial intelligence (AI) and machine learning (ML), Computer Vision, Natural Language Processing (NLP), Robotic Process Automation (RPA), and more, are all part of its core competencies.
Citing 90% productivity improvements, 30% business growth through better customer experiences, and up to 20x faster go-to-market capabilities, the reasons for its focus are clear.
The company currently serves the banking, financial services, insurance, retirement services, M&A, manufacturing, and supply chain sectors. Solutions offered include:
- Intelligent Business Transformation
- Agile IT Automation
Accelerating workflow processes
The latter is a tool specifically calibrated to enable business users an easy method for capturing document processes. This can occur across any application, with these individual tasks then seamlessly combined for both improved compliance and governance.
Carol Castelloni, VP of Transformation at CNA Insurance, highlighted this as providing critical support in helping the company meet its business objectives:
“SLK’s Avo Discover tool accelerates how we can document workflow processes, measure impacts on enhancements, and identifies future automation opportunities.” Liberated from having to focus on these process-driven aspects of business, CNA Insurance has been able to refocus its attention on creative problem-solving instead.
Ultimately, this is the most important benefit that SLK brings: it optimises the back end so that clients can channel their energy towards what matters the most, customers.
Read more about SLK Software and CNA Insurance in the June 2021 edition of FinTech Magazine.
Pictured: SLK Software team (source)