Amy Bingham
Vice President and Chief Information Officer (CIO), Pekin Insurance
One of the longest-established insurance companies in the US, Pekin Insurance was founded in 1921 and has recently celebrated its centennial anniversary. Originally launched as a solution to pre-war automobile insurance, the company has grown and expanded its offerings into the P&C market.
More recently, it has been tasked with the challenge of digitally transforming its business processes, as well as introducing lean and agile principles to its IT operations. With a robust culture of progression and innovation, Pekin Insurance has made extraordinary progress in this journey, driving forward new IT initiatives while also launching cutting-edge products and services.
Bingham joined the company in late 2021, taking on the role of VP and CIO. Her responsibilities include managing the day-to-day operations of the IT department at Pekin Insurance. She partners closely with the business to deliver on the key outcomes and priorities, in alignment with Pekin Insurance’s strategic goals and objectives.
With an impressive career prior to joining Pekin Insurance, Amy spent 21 years with the number one P&C insurer in the United States: “With all this experience in IT throughout my career journey, I've been very intentional in pursuing opportunities that really broaden my experiences, exposing me to new facets of IT and the organisation as a whole. As a result, I developed a real breadth of experience across IT.”
She led delivery efforts across product lines and has extensive experience in test management. She also led in the IT risk and compliance area, partnering closely with information security. Another area of expertise is leading in the infrastructure space and managing two very large data centres in the United States.
Later on, she led technology initiatives in sales and marketing ‒ another aspect that has provided her with specialist knowledge of the customer service environment.
She says: “When I think about my background, I've been very intentional to really take my career down the path of exposing me to a wide breadth of experience across IT. And I think that's positioned me very well as I've come to Pekin Insurance to lead in the CIO role. I feel that the IT employees here appreciate the broad spectrum of experience that I bring, and they see me being able to relate to their roles and their work.”
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“We had to work simultaneously to phase out our legacy infrastructure very quickly, while also recognising the importance of transforming our customer proposition and experience.”