Thomas Miller Speciality partners with Send Technology

Multi-line insurance provider Thomas Miller Specialty has announced its collaboration with cloud-native Send Technology Solutions

Thomas Miller Speciality has teamed up with the cloud-based underwriting workbench solutions provider, Send Technology Solutions. The multi-line insurance provider has sought out the collaboration to drive forward its growth strategy and to streamline and automate its operating model.  

The partnership will enable Thomas Miller Specialty to make use of Send’s cloud-based Underwriting Workbench solution to manage new business, renewals and endorsements across the business’ London and Hamburg offices from one single platform.

Innovative technology to drive efficiency in insurance underwriting 

Headquartered in London, Thomas Miller Specialty is a commercial Managing General Agency (MGA) startup that launched in 2015 when Thomas Miller acquired the Osprey Underwriting Agency.. According to reports, the MGA draws on the strengths of both organisations and provides the clients of Thomas Miller Specialty a flexible and proven platform from which to access specialty risks insurance.

The strategic partnership with Send Technology Solutions furthers Thomas Miller Specialty’s aim to lead the market in technology-driven underwriting, providing a fully automated platform for all its specialty lines businesses and real-time provision of quality risk data to its capacity providers.

Digital transformation of underwriting is streamlining the insurance industry

Reports say Send’s AI-driven Underwriting Workbench for MGAs brings bordereaux management, pricing, policy admin, audit and compliance control, and reporting into one platform. Thomas Miller Specialty’s team of underwriters will also benefit from enriched business intelligence and high levels of automation, freeing them from manual processes and rekeying.

“The Send Underwriting Workbench provides a joined-up, end-to-end underwriting system across the entire lifecycle, said Danielle Champion, CEO Thomas Miller Specialty. She continued, “Send’s technology solution and the company is a great fit for Thomas Miller Specialty and the partnership will further cement Thomas Miller Specialty as one of the most forward looking and technologically advanced MGAs in the market.”

Ben Huckel, CEO & Co-founder at Send explained that Partnering with a well-respected and established MGA like Thomas Miller Specialty was an important move as it demonstrates the ability of Send’s commercial insurance solutions to meet the needs of today’s digital-first MGAs. “These businesses are increasingly looking for smart, scalable software solutions that enable quick speed to market, and the ability to bring underwriting out of siloes to enable a single customer view,” he said. 

Lisa Gibbard, CIO, Thomas Miller Group, added, “This platform will provide a strategic solution enabling us to expand our business capabilities, streamline our processes through increased automation and ensure a best of breed customer experience. Such capabilities are key to support entry to new markets and leverage a competitive advantage, now and for our future growth.  We look forward to working with Send in our new partnership.”


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