Rogers: driving connectivity and tech innovation in Canada
Founded in 1960, Ted Rogers believed in the power of communication to enlighten, embolden, and entertain. From modest beginnings Rogers has developed into a ‘formidable technology and media company’.
“At the heart of it, we connect people, businesses and communities to each other, and to the world around them. It’s why we wake up each and every day — to connect Canadians to a world of possibilities and the memorable moments that matter most in their lives.”
Striving to provide Canadians with the best
“Our customers and audiences come first. We strive to always be clear, simple and fair as we connect them to the people and things that matter most.”
Networks & 5G
Via its network and 5G capabilities Rogers strives to connect Canadians across the country’ trusted networks, and leading the way when it comes to 5G technology innovation.
“Our reliable network connects Canadians to what matters, from family check-ins to life-saving 911 emergency services. Backed by innovative partnerships, we are leading the way with 5G.”
Being one of the first national carriers to introduce ‘worry-free’ unlimited data plans across the country, Rogers is paving the way when it comes to 5G connectivity, via its three wireless brands - Rogers, Fido and Chatr.
“We offer choice and enable connection – to family, to friends, to experiences – so that everything that matters is in the palm of your hand.”
As part of its services Rogers provides its customers looking to connect their home with dependable and personalised WiFi. “Connected home brings seamless, simple technology for your lifestyle.”
In support of filmmakers and the power of documentary, Rogers provides its industry leading content platform known as ‘Rogers Sports & Media’s suite’ that entertains, informs and engages Canadians.
Built on ‘the dream of a pioneering entrepreneur’, Rogers drives that spirit within its services in order to help organisations power their business and drive innovation. Rogers is committed to investing in technologies and infrastructure to serve its business customers.
“At Rogers, the entrepreneurial spirit is part of our DNA. Ever since our founder Ted Rogers took out a small loan to purchase Canada’s first FM radio station, we’ve been committed to fostering the growth of Canadian business.”
Rogers’ response to COVID-19
“We know that there is a lot of uncertainty in your daily life right now. One of the things you don’t have to worry about is staying connected.”
By harnessing its 60 years of experience, Rogers is continuously supporting people, communities and businesses in Canada to move #ForwardTogether and maintain connectivity to the information and technology needed.
Insurtechs are winning the race with legacy system companies
Nestled in its own place within the world of financial services, insurance is arguably more unpopular than retail banking.
That’s hardly surprising given that, from a customer service perspective, insurance is something of an off-kilter transaction. You pay a sizable premium in exchange for a service you hope you will never have to use. This image problem is exacerbated by ubiquitous tales of insurers not paying out when it is time to make a claim.
The insurance sector has long been due to an overhaul, and this is where the disruptive force of insurtech comes in - one of fintech’s most upwardly mobile subcategories. Accordingly, last year, insurtech in the UK alone attracted £262m in investment, a growth of 60% on 2019, according to Tech Nation. Insurtech’s momentous growth has been captured in a new report by The AI Journal exploring this burgeoning sector.
What exactly is insurtech?
Put simply, insurtech refers to technological innovations that seek to make insurance cheaper to buy and more efficient to use. In a similar vein to fintech, the large, established institutions have been dipping their toes into insurtech, but it’s the disruptors who are genuinely looking to shake up the status quo, diving into and exploiting those areas that traditionalists have little imperative to explore.
Examples are price comparison sites (one of the earliest forms of insurtech that was eventually snapped up by the insurers it initially sought to disrupt), claims software, customisable policies, or even smart-tech-enabled dynamic policies whose premiums can fluctuate depending on changing circumstances.
The latter, for instance, could use someone’s fitness tracker or smartwatch to monitor fitness levels, thus reducing the premium of a life insurance policy; or track a GPS system that records the location of a car and assesses risk levels accordingly.
Most consumers tend to shop around for their insurance needs and perhaps end up buying their contents insurance with one provider, their car insurance with someone else, and their pet insurance with yet another underwriter. Managing all these different policies, with their varying renewal dates and payment terms can be complex. This has led to the increase in apps that pull everything together.
More prosaically, insurtechs are developing AI that uses machine learning to act as an insurance broker, eliminating the need for a human intermediary and therefore offering more cost-effective and impartial advice.
Insurtechs and risk
But there are some obstacles in the way of insurtech’s continued evolution.
Insurance companies are averse to risk. Understandably so, as at the crux of the industry is the role of the actuary, whose job it is to analyse and measure the probability and risk of future events. So it’s little wonder that there’s a reluctance among the traditional players to welcome the disruption that insurtech brings.
Insurance is heavily regulated, a minefield of legality and labyrinthine jurisdiction, which means the idea of shaking it up can be anathema. And why would they, when their old-school business models are working perfectly fine?
There’s an understandable nervousness and unwillingness to work with startups, who themselves need to work with the bigger firms in order to underwrite risk.
While it seems like a catch-22 situation, there is growing, if cautious, interest from insurance companies, who can see the benefits of insurance with a friendlier face, innovative solutions, and a competitive edge through differentiation. As that tentativeness dissipates, the growth of insurtech will gather even more momentum.
Tom Allen's analysis is based on the findings of a new report on the fintech and insurtech industries produced by The AI Journal.