QBE Insurance seeks to redefine underwriting with Artesian
Spread over several years, part of the agreement will include a new digital data platform designed by Artesian for QBE. This development, QBE suggests, could be revelatory in its quest to transform the modern underwriting process.
Stemming from a desire to overcome the economic challenges mounting in the global market, Cécile Fresneau, Executive Director of UK Insurance at QBE, outlined her desire for an integrated database where risk and client information was available simultaneously.
By doing so, underwriters will be provided with ‘easy to analyse’ data and be able to refocus on delivering quality customer outcomes.
‘The Underwriter of the Future’
Artesian presented QBE with its ‘Underwriter of the Future’ concept in response, a platform that can act both as a unified insight resource and a space for providing real-time analysis.
It is hoped by both parties that their collaboration will result in a more customer-centric, faster, more transparent and more consistent approach to modern insurance processes.
“With the changing nature of risk during these uncertain times, the flexibility and configurability of Artesian’s Platform enables QBE to be proactive rather than reactive to changes in data for client assessment.
“Critically, Artesian gives us unique access to news media and unstructured data that was previously very difficult to assess,” said David Jones, Director of Underwriting at QBE.
Andrew Yates, Co-Founder and CEO of Artesian, added that his company was excited both by the prospect of working with an insurance leader and contributing towards a better industry:
“As the first major insurer to partner with us to implement the full Artesian Platform, I am excited by the willingness of the leadership team to push boundaries. Artesian shares QBE’s vision for the ‘Underwriter of the Future’: one supercharged with immediate access to data and insight.
“Insurers, brokers and MGAs (managing general agents), who are quickest to adopt new technologies, will be the ones who emerge strongest from COVID-19. Our partnership with QBE sets the benchmark for modern customer-first underwriting innovation.”
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Meet the Speakers
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Our second batch consists of:
Currently the Senior Vice President of Business Development & Fintech for Mastercard UK & Ireland, a position he’s held since 2014, Abraham describes himself as “a proven and successful senior sales leader with experience across a wide range of industries, sectors, and channels.”
Graduating from the University of Northampton in 1994 with a BA in Economics and Law, he worked for nine years at Sainsburys - eventually responsible for banking the company’s revenue and running its ATMs - and then Barclaycard for three years as Head of Client Management. In 2007, Abraham became VP of Client Management at American Express, and then VP and GM Global Supplier Relations EMEA in 2012.
In his current role at Mastercard, Abraham is accountable for the acceptance of all payments and products through all channels, devices, and technologies across UK and Ireland. In addition, he oversees the deployment of innovative new payment tech within the region.
Fraser-Hawkins’ role as CEO, UK Corporate, at Marsh McLennan is the continuation of a long and successful insurance career, which has included being London Sales Director for JLT Group and Branch Director for Willis Towers Watson.
Marsh prides itself on being a company that hires top-tier talent, does work that impacts peoples’ lives, and offers its employees the opportunity to make a difference. This is clearly an attitude that aligns with Fraser-Hawkins’ own values; regarding the insurer’s UK Young Professionals initiative, a support network to help young professionals in their development, he said:
"I am passionate about developing talent and our Young Professional CRG provides a brilliant community for our Young Professional colleagues to discuss key issues relevant early in their careers, as well as an environment to promote the skills, learning and network for success."
Massaro is currently the CEO of Boston fintech Flywire, a role he took on in 2013. He first joined the team in 2012 as VP of Business Development, but it wasn’t long before his entrepreneurial skills were redirected to leading the entire company’s high-growth strategy worldwide.
An expert in domestic and international payments and billing, enterprise technology sales, strategic alliances, enterprise software, SaaS, product management and marketing, and much more, Massaro is a consummate finance professional whose credentials befit the leadership of a prominent global payments fintech.
His previous positions include Consultant at PwC and Product Line Manager at Oracle, and he maintains a Mentor role at startup accelerator MassChallenge. He graduated magna cum laude from Babson College with a BS in Information Systems and Finance.
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