MixCare Health, Pacific Prime Partner for Hong Kong Clients

Employee benefit clients based in Hong Kong and working with Pacific Prime can now access MixCare's AI-powered health platform

MixCare Health, a rising star in Hong Kong's insurance technology sector has teamed up with global health insurance broker and employee benefits expert Pacific Prime. The partnerships aims to transform how health and wellness benefits are provided to businesses in Hong Kong by integrating new technology. 

More specifically, it allows Pacific Prime's 15,000 Hong Kong-based employee benefit clients to access MixCare's AI-powered digital health and wellness platform, which offers access to over 4,000 individual well-being services in Hong Kong. This collaboration seeks to simplify and enhance the provision of healthcare benefits for businesses in Hong Kong by leveraging innovative technology and a wide range of wellness services.

The MixCare health and wellness system is incorporated into Pacific Prime’s platform, offering users convenient access through a Single Sign-On (SSO) login, eliminating the need for separate accounts. With Pacific Prime managing US$750m in premiums, it now ranks as the third-largest employee benefits broker in the Asia Pacific region, following its acquisition of CXA Group’s brokerage arms in 2021.

MixCare's extensive range of health and wellness services helps companies to improve employee engagement and retention, while also enhancing the overall experience for insurance policyholders. In just three years, MixCare has expanded its reach to serve over 115,000 end-users, including major employers in Hong Kong, as well as prominent brokers and insurers.

Alex Wong, Co-Founder and Chief Executive Officer of MixCare

Alex Wong, Co-Founder and Chief Executive Officer of MixCare, says: “By partnering with brokers like Pacific Prime we are able to provide easy access to health and wellbeing services to a much bigger audience of talents. This agreement is another significant milestone in the delivery of our growth strategy and we are delighted to welcome Pacific Prime’s employee benefits clients to the platform.”

Victoria Yow, Head of Client Solutions – Health & Employee Benefits at Pacific Prime Hong Kong, says: “We’re delighted to partner with MixCare to further our mission of streamlining and improving the employee benefits experience for clients. This collaboration underscores Pacific Prime’s commitment to innovative technology solutions in employee benefits broking to drive value to our clients’ annual employee benefits spend. Combining our cutting-edge flexible benefits management platform with MixCare’s health and wellbeing ecosystem, we aim to play a key role in expanding choice and accessibility within the growing flexible benefits sector.”


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