Indonesia's telemedicine startup Good Doctor gets $10m

The app already has over 60 insurance partners, Good Doctor says. © Good Doctor
Indonesia's telemedicine startup Good Doctor has received a US$10m shot-in-the-arm from investors including MDI Ventures and Grab

Southeast Asian healthtech company Good Doctor has raised US$10m in a Series A funding round led by lead investor MDI Ventures.

The Jakarta-based startup – which is backed by fintech super-app Grab – has already secured more than 60 insurance partners and onboarded 2,500 corporate clients as it aims to improve access to healthcare for ordinary Indonesians.

Since being founded in 2019, Good Doctor has already expanded beyond its home market, launching in Thailand. It has over 100 healthcare partners using its platform, and has served more than 15m users.

The startup is led by Danu Wicaksana, who has a rich history in Indonesia’s technology and finance space. After seven years at consulting firm McKinsey, Wicaksana served as Managing Director of one of the country’s largest fashion ecommerce companies; led Telkomsel's e-money product, TCASH; and spent a year as CEO of e-money joint venture LinkAja.

‘Still things to be done’ after Good Doctor funding

Now he is trying to steer one of the region’s most promising telemedicine startups to growth – and he is backed by impressive consumer demand. According to a McKinsey survey conducted at the end of last year, more than 70% of Indonesians plan to use telemedicine services even now the COVID-19 pandemic is over.

In a statement posted on his LinkedIn channel, Wicaksana says: “I am so grateful and excited to continue our journey in Good Doctor with this funding, especially in the middle of persistently high interest rate environment.

“However, I fully realise that our need to fundraise also means that we are not profitable yet and we are still far from being successful. Clearly lots of things can be done faster and better!

“In this opportunity, I want to personally thank MDI Ventures, Grab and SoftBank Investment Advisers for trusting us to continue our effort in providing accessible, good quality and cost-efficient healthcare services to everyone in Indonesia.”

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