Generali Launches Software Factory to Scale Core Platform

Generali has announced the launch of Generali Core Tech, a new Group software factory designed to advance its technological transformation.

The move is a central component of its strategy plan by building scalable, shared and innovative platforms that support business growth and help deliver consistently higher value to customers and partners.

By centralising its development capabilities, the insurer aims to deliver higher value to its customers and partners through a more integrated digital infrastructure.

Scaling insurance in a box

The primary focus for Generali Core Tech is the management and further development of “Insurance in a Box” (IIAB). This shared core insurance platform serves both Life and P&C segments.

The platform’s roll-out program is already live in Spain and Switzerland and is currently being extended to Portugal, Hungary, Slovenia and Croatia.

Since launch, IIAB been instrumental to enhancing the Group’s technological agility and delivering economies of scale and scope across the insurance business. The initial perimeter of the project will cover about 15 million policies Group-wide.

A centre of excellence for development

Acting as a centre of excellence, the new software factory will build a team of around 150 experts. These specialists will adopt advanced development methodologies supported by Gen AI-powered tools.

The team will work in close collaboration with local teams across the business units.

To power this initiative, Generali Core Tech will leverage RGI’s platform, a leading provider of insurance software in Italy and across Europe.

“We are excited to launch Generali Core Tech as a further example of our focus on group synergies and technological transformation as part of the ‘Lifetime Partner 27: Driving Excellence’ plan," says David Cis, Group Chief Operating Officer at Generali.

"Generali Core Tech, together with RGI, will continue to evolve the ‘Insurance in a Box’ platform shared across multiple business units. 

“This will allow us to strengthen our leadership in key skills development, and support local teams in new systems development, and strengthen the use of AI in radically changing software development processes.”

Investment in operational efficiency

The creation of the software factory is part of Generali’s commitment to harness new solutions and platforms as accelerators for the company's strategy.

The new plan focuses on customer relationships and implementing excellence in them. 

Additionally, the plan focuses on Generali’s core Insurance and Asset Management capabilities, alongside its operating model. 

The company claims it will bring “significant and sustainable” value. This strategic initiative foresees investments of €1.2–1.3bn (US$1.4 to US$1.5bn) in AI and technology.

By integrating Gen AI into the software development process, the Group intends to radically change how new systems are built and deployed across its footprint.