Oliver: digital transformation in benefits administration
Oliver is transforming the way in which companies administer their benefits and retirement plans.
The business has some 40 years of experience in building bespoke benefits technology solutions for clients.
During that time it has worked with companies from the smallest, single employers to large multi-employers groups, giving it unique insight into best practices and the importance of a well delivered benefits administration programme.
Today, Oliver’s mission is to serve its customers - regional and national clients across Canada - through the delivery of innovative technology that plays an essential role in the way in which employee benefits are administered.
It does this through its innovative software solution. Oliver’s comprehensive product allows for multiple plans and employers, or one simple plan.
It can also be configured for a single- or multi-employer environment.
Take Oliver Admin as an example. This software uses simple workflows to guide administrators through complex daily and monthly tasks. It also uses smart automation tools that ensure a more efficient running of bulk processes.
Oliver Admin covers several areas of benefits administration, including document management and smart organisation, comprehensive reporting capabilities, advanced use of data to provide audit tracking services, and the automation of key administrative tasks.
Oliver also provides customers with a dedicated portal building solution for advisors, employers or employees.
This enables, among other things, a customer to have greater control over the end-user experience thanks to an intuitive and easy to navigate dashboard that only provides relevant information.
Similarly, Oliver Portals improve administration workload within the organisation. For example, by creating a dedicated employee portal, employees are encouraged to engage by themselves rather than using valuable administration time.
Oliver works with several leading organisations across a number of sectors. These include PPI Benefits, a division of Canadian insurance and financial services company PPI.
In this instance, PPI Benefits has been in the midst of a digital transformation journey in which companies such as Oliver have played a crucial role.
Tribe and APOLLO announce national insurance campaign
Tribe Property Technologies in partnership with APOLLO insurance has announced a national insurance campaign to digitise insurance for condominium owners, renters, landlords, and developers across Canada. The aim of the campaign is to make insurance access easier and faster for owners while improving the coverage and protection of condominiums and rental buildings.
According to several surveys, nearly half of 4.5mn rented houses in Canada do not have tenant insurance protection, meaning those individuals and their families are put at risk of fire and water damage.
What does the national insurance campaign include?
According to Tribe, the company is working with APOLLO to ensure that this type of insurance is easier to access. It aims to achieve this by introducing a direct connection to APOLLO's insurance technology from both Tribe's strata and condo management platform and rental software to allow for increased education and awareness for owners into insurance risks and options.
It also includes the future ability for notifications for mid-term cancellations, and plans to offer protection from potential strata/condo corporation deductibles, Tribe said.
"We are excited to partner with APOLLO to bring accessibility, visibility, and education around insurance options to our communities and reflect the current lifestyle expectations of condo owners and residents while protecting the value of their biggest assets", said Joseph Nakhla, Chief Executive Officer of Tribe.
Nakhla added: “This agreement with APOLLO is just the first step under our Digital Services & Partnerships revenue pillar. We will continue to layer on services to drive revenue for Tribe, and bring convenience and savings for our users, with the goal of being able to offer a one-stop-shop to our development partners and the over 100,000 residents in Tribe-managed communities”.
APOLLO uses technology as a channel between insurance brokers, carriers, and their mutual clients, offering insurance options from multiple companies on one integrated online platform.
"We like that Tribe is taking a fresh approach to condo living and building smart homes through tech-enabled service, and an integration with their Community Platform supports our goals of making insurance more accessible and supporting the needs of communities”, said Jeff McCann, Chief Executive Officer of Apollo.