Featuring a series of remarkable guest speakers, panellists and keynote contributors, InsurTech LIVE came to a close on 18 October 2023.
For those who couldn’t make it on the day – you can still register and catch up on everything you missed by following the link HERE.
Below, see Part 2 of our consolidated highlights from the day’s action.
The InsurTech Ecosystem Forum: Driving partner ecosystems
This panel sees an open discussion with Joel Agard, Head of Innovation at Zurich Insurance, Stefano Bison, Group Head of Business Development & Innovation at Generali, and Gil Arazi, Founder and Managing Partner at FinTLV Ventures.
Covered is a wide range of topics, including collaboration and innovation within the insurtech sector, as this ultimately drives efficiency, enhances customer experiences and mitigates risks. Our panel of speakers share investment strategies and insight into the ways disruptive technologies are revolutionising the insurance landscape.
They share just some of the invaluable contributions that insurtech companies are making to shape the future of insurance, as well as what makes a great partnership within the industry.
The Future of Insurance Unplugged: Exploring the Digital Era with Julian Hucks
Hucks explores industry transformation, innovation opportunities, the impact of technology and Starpeak’s approach to customer needs. He speaks on the importance of customer retention and creating reliable resources, as well as the importance of customer satisfaction amidst the rapid growth of AI.
He also highlights the importance of ‘switching on’ insurance at the right time, as well as to what extent the internet has changed the relationship between the customer and Starpeak’s products - and how the company continues to evolve past that.
More on Digital Strategy: Bryan Davis on the Role of an Independent Distributor in the Digital World
As consumers grow to expect seamless and interconnected digital services in all aspects of life, the role of independent insurance distributors is evolving. A presentation from EVP and Head of VIU at HUB International, Bryan Davis, explores how changing consumer expectations are impacting independent distributors now and in the future.
Davis examines how industry acceleration towards omni-channel distribution is being driven, the structure of the customer insurance experience, and how businesses can engage customers more efficiently and to a higher standard in the wake of the COVID-19 pandemic, where digital transformation is advancing like never before.
For more from our speakers, make sure you click the link HERE to catch up on all the latest insights from the inaugural InsurTech LIVE.
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