People Moves: Ian Thompson, Sprout.ai

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Ian Thompson's appointment to Sprout.ai's growth advisory board aims to shape strategies that enhance customer experiences through innovative claims automation technology
Ian Thompson joins Sprout.ai's growth advisory board, leveraging 30 years of insurance experience to shape the company's growth agenda

Ian Thompson

Job From Zurich - Group Chief Claims Officer
Job To Sprout.ai - member of its growth advisory board

Sprout.ai, the leading claims automation platform for the insurance industry, has appointed Ian as the first member of its growth advisory board, effective immediately, aiming to enhance Sprout.ai’s commitment to innovation and improve customer experiences within the insurance sector.

Ian Thompson says: "I have seen the significant claims optimisation and customer benefits that Sprout.ai can deliver in my previous role. They offer leading-edge technology backed up by an experienced team with an impressive track record in deploying AI solutions for a range of insurance market clients. As Sprout.ai continues to innovate and build its capabilities and services, I’m excited to be able to bring my experience to help shape the company's growth agenda.”

Ian brings more than 30 years of experience in the insurance industry, including two decades in senior leadership roles. Most recently, he served as Group Chief Claims Officer at Zurich, where he oversaw a team of 8,500 employees across 200 territories, managing approximately 7.5 million claims annually. His extensive background in AI, digitalisation and data innovation positions him as an invaluable asset to Sprout.ai.

In his new role, Ian will focus on shaping Sprout.ai’s strategic product direction and go-to-market strategy while identifying business opportunities within the insurance landscape. His expertise in customer proposition development will be crucial in addressing the challenges faced by insurers and their clients.

Roi Amir, CEO of Sprout.ai, says: “Thompson brings an impressive wealth of experience and will play a key role in supporting Sprout.ai as it continues to grow. His expertise in claims on a global scale, along with his relationships, knowledge and history in the industry, will be instrumental as we further drive innovation for insurers. I am looking forward to collaborating with Ian and excited about the opportunity to accelerate the transformation of the insurance industry together.”

To read the full story in the magazine click HERE


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