Blink Parametric and Heymondo: Parametric Travel Solution
Blink Parametric has introduced its Flight Disruption assistance solution in collaboration with Heymondo, a travel insurance specialist. Coverage will be underwritten by MAWDY, a global insurance, reinsurance, and services provider, and a member of the MAPFRE Group.
The launch of the Blink Flight Disruption solution in collaboration with Heymondo will initially cater to Spain's domestic market. This solution is now available as an optional add-on for Single Trip policies.
If a policyholder's registered flight is delayed by two hours, they can choose between complimentary access to one of over 1,300 executive airport lounges worldwide or a €50 real-time cash payout. Blink Parametric’s real-time assistance service is integrated into the Heymondo mobile app, with push notifications for flight delay benefits and improved customer experience.
Perry McShane, Director of Strategic Accounts, Blink Parametric, says: “Heymondo’s mission is to make travel insurance easy. Working together, we have combined market expertise with the latest technology to deliver a real-time assistance solution that assures customers they’re in expert hands when they need help. This is our first launch with the Heymondo team and represents an exciting progression in our ongoing collaboration with MAWDY. It’s a partnership we aim to build on.”
Blink Parametric travel solutions are designed to deliver operational efficiency on processing high frequency, low value travel insurance claims when the traveller needs immediate real-time claim resolution.
Commenting on the launch Carlos Perelló, Chief Growth Officer, Heymondo says: "We commit to being by our customers’ side when they need it. It’s part of the reason why the most demanding travellers recommend us and we’re proud of that. Blink Flight Disruption facilitates automated real-time benefits and a smooth claims experience, boosting our ability to continue to offer the best products, coverage, and services at the best value to our customers. We look forward to exploring the future potential for expanding our usage of parametric travel solutions."
Speaking of the partnership, Zigor Díez Gamboa, Global Head of Travel Segment, MAWDY adds, “Technology is key to our strategy at MAWDY and plays a central role in our ability to constantly differentiate and innovate. The assistance sector is essential to the provision of security and peace of mind for customers in an increasingly unpredictable global travel environment. I welcome the pace and efficiency of this latest service integration. A superior service delivery offering speed and convenience is clearly a priority shared by our partners at Heymondo and Blink Parametric… with more to come!”
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