Formula of Insurance Innovation Success: AI, Analytics and Automation

By Evelyn Howat

 Rohit Kapoor, Vice Chairman & Chief Executive Officer, EXL Service talks to The Economist about the evolution of the insurance industry. He finds the insurance industry in interesting times. “There is a big shift towards consumerism,” he explains. “That means the individual consumer is becoming more and more important. You need to have a much more customized offering and the ability to deliver it in real-time.” 

Share

Featured Videos

View all
Featured

FINTECH LIVE EXCLUSIVE VIDEO: FINEOS on the power of data

Paul Donnelly, EVP EMEA at FINEOS, examines the high level of regulation and potential use of AI and analytics for decision making in the insurance sector

Insurtech

InsurTech LIVE 2023: When things go wrong in insurtech

Digital Strategy

InsurTech LIVE 2023: Embracing tech with Frederik Bisbjerg

Insurtech

Money20/20 USA: Cover Genius on mitigating insurance fraud